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Our Policies

Welcome to Casas del XVI where the collection of several restored houses fuse into one inviting, invigorating and luxurious hotel experience. In this new hotel concept, you will not only enjoy a vacation like no other, but will also encounter a level of unsurpassed service and attentiveness worth the price.

RATES

  • Quoted in US Dollars
  • Based on double occupancy per night (unless otherwise noted)
  • Subject to 10% service charge + 18% government tax
  • Special rates and offers available throughout the year.

DEPOSIT POLICIES

A deposit equal to one night’s stay per room reserved is due at the time of booking, unless otherwise stated.

Packages

  • 50% deposit per room due at time of booking

Group reservations

  • Requires 3 room minimum
  • 50% deposit of the total reservation due at time of booking

Holiday Season

  • 50% deposit per room due at time of booking 

CANCELLATION POLICIES

Individuals
  • Reservations canceled 48 hours or more prior to check-in (local time) are fully refundable minus a US$50 processing fee.
  • Reservations canceled within 47 hours to check-in (local time), will incur a penalization of 1 night.
Groups/Holiday Season/Packages
  • Cancellations received 8 days or more prior to check-in are fully refundable minus a US$50 processing fee.
  • Cancellations received within 7 days to check-in (local time), will a incure a penalization of 100% of the stay.

CHILDREN

  • Welcome year-round
  • No fee for infants ages 0-2
  • Children 12 and older charged as adults
  • Children Ages 3-11 
    - Nightly Fee USD$25 (plus tax and service) per child
    - Maximum of up to 2 children may stay in Superior Room with parents

POOL USE POLICY

Guests are welcome to use the pools located in Casas de los Mapas and Casa Macorís during their stay. The usage of the pool will be restricted to guests when the house is booked under an exclusivity rate or for an event. Our pools are not supervised, caution is advised when in use.

 

Specials

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Weekday Special

Now you can take advantage of up to a 40% off when you book your stay over weekdays!

Discount applies to night stays from Sunday through Thursday.

Available for travel dates through August 31, 2017

BOOK NOW

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